Tag: online presence

  • How Smart Writers Deal With One-Star Reviews (Hint: Not By Crying Yourself to Sleep)

    How Smart Writers Deal With One-Star Reviews (Hint: Not By Crying Yourself to Sleep)

    I’d written the manuscript for my novel, Willows, about two years prior and promptly abandoned it, leaving it to lie dormant in my Dropbox. One day my writing partner discovered it and blew the dust (or whatever digital files gather when they’re abandoned) off it.

    “Get it out there,” she said.

    “It needs to be seen,” she said.

    “Publish it on Amazon,” she said.

    So last year we embarked on our self-publishing journey, and soon the book was ready and uploaded to Amazon and ready to set the world on fire.

    After initial sales from friends, family, and well-wishers, Willows settled into a groove. I’ve had more sales than I thought I would, and on my free days the book was downloaded more than 2,000 times and earned a few good reviews. I wasn’t quite in Lee Child or Stephen King territory just yet, but for my first effort I considered it an OK start.

    All in all, I’ve loved my first foray into self-publishing. Despite my complaints and some infuriating moments (like MS Word somehow reversing all my changes and auto correct reversing my edits and changing a character’s name mid-novel), I’ve enjoyed it.

    However, the thing I looked forward to, more than anything, was my first review. After all, I wanted what all writers want: to know if I’m any good. I needed to know if I was just fooling myself with this writing jazz. Should I chuck the whole thing? Would people enjoy my work? We would see.

    When those first reviews start trickling in

    I expected some initial good reviews. Family and friends eager to support you will give you five-star reviews and say things that make you sound like the next big literary star. I truly appreciated these, but the reviews I treasured the most were the ones from complete strangers, who gave honest, constructive criticism.

    So, when I got my first one star review, I was shocked! I reread it a few times to make sure I’d read it right.

    The reviewer had downloaded my book on a free day, read it (I assume) and was not thrilled. I was flabbergasted. Willows was my first novel; I knew I would be no danger to the authors on the bestseller list, but I never expected that kind of review.

    I laughed it off and chalked it up to someone who didn’t give the book a chance or maybe didn’t care for the genre, and resolved to ignore it. Twenty minutes later… okay, two minutes later — when I was supposed to be writing — I read the bad review again.

    Does one bad apple spoil the whole bunch?

    Then, just like we do in many other areas of life, I totally disregarded the sincere encouragement and kind words I’d received from friends, family and complete strangers and concentrated on my one bad review.

    Was there something I could have done to make the book better? I went back to the manuscript and pored over it to see if there was something I missed, or if there were there any edits I could have made to win this lone reviewer over.

    I tried to return to writing but the review was on my mind. It buzzed around my head like flies at a picnic, distracting me from my work.

    Too distracted and annoyed to write, I picked up my favorite book about writing, Stephen King’s On Writing: A Memoir of the Craft. I opened the book and my eye fell on this quote:

    “You can’t please all of the readers all of the time; you can’t please even some of the readers all of the time, but you really ought to try to please at least some of the readers some of the time.”

    That is exactly what I tried to do: please some of the readers. I had tried my best, and it pleased some of the readers. Reading King’s quote took me out of my bad review funk and focused my attention on where it should be: on my work.

    Dealing with a negative review

    If you’re a writer, especially a newbie, and you’ve received a bad Amazon review, here are my three steps to deal with it:

    1. Ignore it

    2. Ignore it

    3. Use it as motivation to make your next article or manuscript even better

    Use negative reviews as motivation

    Thanks, Ms. One Star Reviewer, for your message. I’ve gotten you out of my system and used your words as inspiration. I hope I don’t ever encounter you again, but if (when) I do, I’ll know how to handle you.

    Have you ever dealt with a negative review? How did you respond?

  • Twitter Tips for Writers That Will Help You Get the Most Out of the Network

    Twitter Tips for Writers That Will Help You Get the Most Out of the Network

    Twitter is a great tool for connecting with others and sharing your work, but how can writers make the most of it? How can you maximize your return from the time you take away from writing to devote to social media?

    We asked the TWL community to share their best tip to help writers use Twitter most effectively. Here are their answers:

    Use tools to maximize your impact

    Elizabeth S. CraigI like using the free version of Social Oomph to schedule tweets for different periods of the day. This helps me extend my reach, prevents me from flooding everyone’s feed, and keeps me from spending too much time on Twitter.

    Elizabeth S. Craig, author, blogs at Mystery Writing Is Murder and tweets @elizabethscraig

    Pay it forward

    Laura RossiBe generous — retweet, comment, favorite. You can’t expect support if you don’t give it. And make an effort for folks that include you on a #FF and other trending tags.

    Laura Rossi, PR & social media expert, blogs at Laura Rossi Public Relations and tweets @bookprgirl

    Be yourself

    Menachem WeckerTreat Twitter like a cocktail party or a bar; what works at the local watering hole will work on Twitter, and what doesn’t won’t.

    Many Twitter users pad their updates with a much healthier dose of exclamation points and shameless and uncreative self-promotion than they’d be bold enough to unleash in person. All conversations aren’t wonderful just because they are conversational; some are created more equal than others.

    Menachem Wecker, freelance reporter, blogs at Menachem Wecker and tweets @mwecker

    Practice brevity

    Steve ButtryUse Twitter to help you get to the point quickly. Paste a lead into Twitter and if it’s longer than 140, consider how to tighten it.

    Steve Buttry, Digital Transformation Editor at Digital First Media, blogs at The Buttry Diary and tweets @stevebuttry

    Be real

    Marianne ElliottMy best tip is to treat Twitter the way you would treat a real space, with real people in it, including — but not limited to — people who might want to buy (or publish) your books.

    Don’t be afraid to show your interest in other people, to engage in conversation and to share what you find useful, inspiring or entertaining. Have fun!

    Marianne Elliott, author, blogs at Marianne Elliott and tweets @zenpeacekeeper

    Make it a partyPeggy Frezon

    One way to promote your book is through a Twitter Party. Find a relevant topic, offer a few books for prizes, and have fun!

    Peggy Frezon, author, shares her work at Peggy Frezon and tweets @peggyfrezon

    Pursue genuine connections

    Andy HayesTwitter is about conversation & connection — if you use it to just syndicate links, you’ll get no return on your investment.

    Turn off anything automated. Look for people who are interesting to you: potential new clients, collaborators, like-minded souls. Say hello. Strike up a conversation. You might be surprised at who you find!

    Andy Hayes, Chief Creative Producer at Plum Deluxe, tweets @andrewghayes

    Find your voiceJanice Hardy

    Consider how you want to engage with people. What can you offer you followers? Are you funny, informative, chatty, or are you just spamming your book links?

    Janice Hardy, author, blogs at The Other Side of the Story and tweets @Janice_Hardy

    How do you use Twitter to contribute to your writing? Share your tips in the comments!

  • Yes, Fiction Writers Can Develop Awesome Online Platforms, Too

    Yes, Fiction Writers Can Develop Awesome Online Platforms, Too

    You know you should create your own online home and “develop a readership” before your book comes out. But what exactly does that mean? How do you actually do that?

    When I first started building an audience for my book, I wanted to find examples of individuals who were doing it well. There are lots of great examples from the non-fiction world, but how are fiction writers accomplishing this? How were they structuring their online presence? How were they interacting with potential readers? And what the heck were they writing and talking about?

    Stellar examples of authors with engaged readerships

    If you spend any time on various online platforms, you’ll find a lot of marginal content: individuals who are purely self-promotional or websites with poor design. To give you some great models to emulate, here are some examples of authors who are engaging their readers in a meaningful way.

    Blogging

    Many of us know Joanna Penn from her popular blog, The Creative Penn, but she is also an accomplished mystery/suspense author.

    Joanna has successfully made the leap from self-published to traditionally published author. At her author site, JFPenn.com, she blogs about ancient books, cities, and the psychology of religion — all common themes in her novels. She also interviews other authors in the same genre.

    Joshilyn Jackson also provides a great example of what to write about on a blog. She’s had her blog since 2004 — eons in the blogging world. Joshilyn makes a big distinction between blogging for writers and blogging for readers. She blogs for her readers and mostly blogs about “ridiculous stories of the messes I tend to get myself into.” Joshilyn’s blog has the same strong voice and wittiness that she’s known for in her novels.

    Facebook

    Dana Stabenow is a mystery author with more than 20 published novels. She’s a master at cultivating an engaged readership. A group of dedicated fans dubbed themselves the “Danamaniacs” over twelve years ago. They have their own Facebook page to discuss Dana’s work and hold online chats.

    Dana has offered a digital newsletter, the “Roadhouse Report,” since 2004. Dana is also active on Facebook and posts frequently about life in Alaska — her home and the setting for all of her novels — and other topics she finds interesting or intriguing. With more than 11,000 Facebook fans and 1,200+ Danamaniacs, she has a loyal and engaged group of readers.

    Pinterest

    The tagline of fantasy author Justine Musk’s site is “because you are a creative badass.” She has two traditionally published novels and an active presence on Twitter.

    What makes Justine unique is she’s using Pinterest as a planning tool for her next novel. The images she pins range from tattoos to quotes that hint at a troubled soul and a dark side. I know I’m intrigued. (Inspired by this idea? Click to tweet it!)

    Online forums

    Neil Gaiman’s work ranges from comics, short stories and novels to films. He posts frequently in his online journal but he has also created a message board where readers can interact and discuss his work. Go check the forums to see how they work, but beware the rabbit hole: there are over 250,000 posts.

    Twitter

    Maureen Johnson, a UK-based author dubbed the “Queen of Teen,” has an active presence on Twitter. She’s recently taken up knitting and has promised a badly knitted scarf for anyone who could help her gather 8,000 Twitter followers after a snubbing by @Huffpostbooks.

    Whether that was an ill-willed or in-jest comment, Maureen isn’t afraid to let herself be seen and she posts witty comments about current events and quirky things that catch her eye. She’s funny, relevant and her followers love her.

    Google+

    John Scalzi writes sci-fi fantasy and graphic novels. He’s active on Google+ and often posts upcoming book covers for his graphic novels. He also engages his readers in photo caption contests and posts teasers of first lines of his work-in-progress.

    Finding common themes in your writing is a great place to start engaging your audience for a fiction writer. Much in the same way that it takes some trial and error to develop your voice as an author, it will also take some time to find your online voice on your platform of choice. You may even need to experiment with several platforms before you find one that’s the best fit for you.

    Five steps to developing your own engaged readership

    So how do you follow in these great authors’ footsteps? Here are a few places to start.

    1. Observe some fiction authors with great engagement. You can start by following our list, but aim for 10-15 different authors to see a wide variety of examples.

    2. What do you like about how they engage their readers?

    3. What do you dislike?

    4. Model the style of the authors whose engagement resonates with you on the platform of your choosing.

    5. Continue to hone your voice and find your own style.

    Bonus points: Eventually you’ll want to provide your fans an opportunity to not only interact with you but also interact with one another.

    Most importantly? Be yourself.

    Regardless of which platform you choose for concentrating your energies, building an online engagement with your readers is time well spent. You’ll be building loyal fans, one reader at a time.

    Did we miss any fiction authors who have great reader engagement online? Let us know in the comments.

  • What Does a Literary Agent Want to See When They Google You?

    What Does a Literary Agent Want to See When They Google You?

    If you attract an agent’s interest and they want to know more, Google is their next step. An agent typically investigates a client before offering them representation, understandably. If you’re pitching nonfiction and touting a writer platform to help sell books, then a Google peek becomes even more important.

    But don’t take my word for it. I asked agents themselves how they use Google, and what they’re looking for when they do. Here are their responses:

    “If you provide your website, or say that you are on Twitter or Tumblr, I will look! I always research possible clients, not only to see what they’ve been working on, but also to see if there is a lack of information on the Internet, or potentially controversial or harmful information. An editor will Google the author, and I don’t want to be caught unawares as to what they might find.”

    — Roseanne Wells (Marianne Strong Literary Agency)

    “I do use Google at times to get more information about people who have queried me. I may be looking to verify information in their query or to check on their professional background. I also have a pool of sources who can verify the veracity of someone’s book, no matter what it’s about.”

    — Gina Panettieri (Talcott Notch Literary Services)

    “Yes, definitely. I’m looking for a presence online (managing what pops up when someone Googles your name is very important!). If I see a Twitter/Facebook/blog/website (not necessarily all of those things), it lets me know that the author is engaged online and what kind of savvy they have. A publisher will really want the author to help (a lot) with promo, so if the author isn’t already active in the spaces where that will happen—i.e., social media—then I know it’s going to fall to me to teach them to use social media and harangue them into using it.”

    — Meredith Barnes (formerly of Lowenstein Associates, Inc.)

    “I do Google prospective clients. I want to see how present they are on the web, if any dirt comes up immediately, or if there is anything interesting that the author hasn’t mentioned in their correspondence with me. I often find some bit of information that helps inform my decision—usually in a good way.”

    — Bernadette Baker-Baughman (Victoria Sanders & Associates)

    Sign with a literary agent

    “I always Google prospective clients. I like to see how active they are online and what news outlets have featured them (the more, the better). I also look for their personal website, a blog, how active they are on Twitter, etc. I even use tools like Tweetreach and Klout to see what kind of impact their social networking has. I would expect any editor who receives his or her proposal to do the same.”

    Alyssa Reuben (Paradigm Literary)

    “I always Google potential authors before signing them up. I need to know how well received they are by the audience they are hoping to write for. Unfortunately you can’t take at face value what people say in proposals. You have to validate information.”

    Regina Brooks (Serendipity Literary Agency)

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    “I always Google. Always. Usually at the query stage. I’m looking for how that person presents him- or herself online. Are sites updated? Are they sloppy or professional? Are they complaining about agents and publishing? (That’s a red flag.) I’m also looking at whether I can find the person at all. Sometimes I can’t, and that’s almost always an instant pass.”

    — Laurie Abkemeier (DeFiore and Company)

    “Sure — I’m looking for how they present themselves, anything that’s raised my curiosity in the query letter, anything that smacks of excitement around them or their subject. I’m not usually looking for something that may have been swept under the rug, but occasionally I do see something that makes me think, Okay, this is a pass.”

    — Stephany Evans (FinePrint Literary Management)

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    The giveaway for Chuck’s book Create Your Writer Platform is now over. Thanks for all your comments. Congrats to DeiDei Boltz!

  • Without This, You’ll Never Succeed as a Writer

    Without This, You’ll Never Succeed as a Writer

    This column is excerpted from Create Your Writer Platform, from Writer’s Digest Books.

    I always tell people that my biggest challenge of my job in helping people find literary agents is correcting bad information on the Internet. This is no doubt my biggest challenge on a day-to-day basis in helping people get published.

    But if I had to pick a second frustration — one that drives me absolutely bonkers more often than I’d like to explain — it’s the fact that so many writers make themselves difficult to contact and hurt their writer platform. I cannot tell you how many times I’ve wanted to help someone or promote a book or interview an author only to find no email address anywhere online.

    Why you want to make yourself easy to find

    For example, at least a dozen times, I’ve found a great debut author online whose book I wanted to include in my recurring Writer’s Digest magazine column (“Breaking In”) only to find … no email. No Twitter. No contact information. Plenty of times no website at all. Other times I’ve wanted to interview up-and-coming writers for one reason or another, and I face the same problem. They don’t make themselves available, and I find someone else instead. (Makes you wonder … perhaps someone reading this column right now missed out on some easy promo because they kept their email hidden.)

    I have no idea why people make themselves difficult to contact. I think it comes from some sort of old-school fear that if their email is online, all hell will break loose and their identity will get stolen by someone in Chechnya or they’ll be deluged with spam and messages from hundreds of people asking to borrow money.

    Take it from me: this will not happen. I make myself very available through all channels and am in a position to help people, but the number of cold-contact emails I get each month is small and manageable.

    The point I’m trying to make is this: in this day and age, book publicity is very valuable and very hard to come by. The last thing writers want to do is make it more difficult for editors to publicize their books. In order to give yourself the best chance at success, here are my suggestions for all up-and-coming writers in terms of making yourself available and easy to contact:

    1. Create a website, even a simple free WordPress blog with just one page

    The important thing is just to have something come up when I Google your name or the name of your book. Heck, your website can be one landing page — that’s all I need. Just put some information about yourself and your book (so I know I’m contacting the correct person), and include some relevant contact info — especially an email address you check regularly. Twitter’s also fine, as long as you’re on it often and respond quickly. If you want to see an example of a simple site that I set up for free, check out my writing website on WordPress.

    2. On that note, try to check your email every day

    Note how I just said “check,” not necessarily “respond to every waiting email.”

    You just must make sure there are no pressing matters. Here’s the thing writers must, must understand: editors and literary agents have schedules and deadlines. We also procrastinate more often than we should. This means that, plenty of times, we are contacting people at the last minute and need an expeditious reply.

    3. If you want to protect yourself from spam, take simple steps

    An easy thing many people do when posting an email address online is adjust the formatting and write it out like this: literaryagent (at) fwmedia.com (dot) com. Spam be gone! If you’re an established author with a communicative fan base — perhaps you write for children — then include a note by your email saying that “While I do read every email promptly and personally, due to the sheer number of them, I cannot respond personally to all messages. Sorry.”

    4. Know that only listing your publicist’s contact info on your site is, in my opinion, not good enough

    I know I will catch some hell for this one. The good thing about publicists is they understand deadlines and are usually very quick to return emails and touch base. But publicists get sick, too. They get buried in work just like everyone else. They may be so busy that they can’t consider media requests from non-top-tier outlets. And plus, they don’t always work on weekends (but plenty of journalists do!). That’s why you should include your own information — just in case it’s an urgent matter. And I know the subject of publicists gets kind of tricky.

    Plenty of publishing house publicists don’t really want writers doing their own publicity without supervision from them. If that’s the case, just use your judgment. When my humor book, How to Survive a Garden Gnome Attack, came out in Fall 2010, we got publicity/review requests from media outlets big and small. If the media outlet was very sizeable (e.g., USA Today), or was requesting copyrighted book images to go with the story (e.g., The Huffington Post), then I knew it was something my publicist would have to approve. But everything else was fair game for me to do on my own. (She didn’t have time to get involved with everything anyway.)

    I solicited blog coverage. I responded to lots of interview requests. I answered people’s questions. And I did it all as fast as I could — because you never know when someone has a publicity window that’s closing fast. Just keep in mind that if it’s an emergency, your publicist will understand. I remember one time I was on a docked cruise ship in Miami an hour from when we left and would lose phone reception. That’s when I got an email from a Boston Herald reporter, who wanted to ask me interview questions about how book deals worked. (Guess where she found my contact info? Who knows! It was everywhere online, because I make myself easy to contact.)

    Since this was not just some random blogger calling, but rather a large metropolitan newspaper, protocol said I should send the request formally through my HR division. But the reporter’s deadline was hours away. So I called the Herald back immediately and did the interview. I was careful to pay attention for any “dangerous” questions that had answers that would get me in trouble. But these concerns never materialized, and my quote appeared in the paper. And when you’re quoted in the media, your title also appears: “Editor of Guide to Literary Agents.” My bosses at work couldn’t be mad that I answered some innocuous questions while getting our product out in a big media outlet. In fact, they were quite happy.

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    On a side note, I should mention that if you have a specific reason for keeping your info offline — such as safety concerns — that is something relevant and totally understandable. I’ve run into a few authors at writing conferences with crazy ex-boyfriends who have this issue.

    But if you’re keeping your info locked up for no reason, please realize your name and your reach is your author platform. You WANT people to contact you. You WANT other writers to reach out from the blue. I love it when a member of the media finds my info online and writes me. I don’t even mind it when a writer sends me an email with a random question. I’ve made long-term friends that way — friends who have bought my book and sung my praises to others.

    It’s called networking — and writer networking starts by simply making yourself available. (Like this idea? Click to tweet it).

    Other TWL Guest Posts by Chuck Sambuchino:

    1. What Does a Literary Agent Want to See When They Google You?

    2. Tips for Pitching a Literary Agent at a Writers’ Conference

    3. 8 Lucrative Tips for Writing and Selling Articles to Magazines and Websites